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Appointment Fee 100% Refundable

CANCELLATION POLICY

Cancellation Fee

PLEASE REVIEW CAREFULLY.

This notice of Cancellation Policies and Fees describes how Zoinia, may charge a “No Show” or Cancellation Fee.

Our team is dedicated to delivering quality, value and exceptional customer service to you and your organization. With that in mind we understand that life happens and occasionally you will not be able to make an appointment. Below are the fees that may be applied:

A “No Show” is an appointment / service which is neither used nor cancelled with less than 12 business hours prior to the appointment time. This fee is $50.00 + $80.00/hour travel + any additional expenses incurred prior your appointment. Example; lab/workshop materials, parking and travel accommodations.

A Cancellation is an appointment / service which is cancelled more than or equal to 12 business hours prior to the appointment time. This fee is $50.00 + any additional expenses incurred prior your appointment. Example; lab/workshop materials, parking and travel accommodations.

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